MUS have engaged PBHS for over 9 years on the Yorkshire Water WSA contract and throughout this period they have delivered a reliable, efficient and quality service.

PBHS have consistently provided the majority of our customer facing repair and renewal activity (providing consistently between 30 and 40 2 man teams) as well as a significant amount of plumbing resource carrying out internal meter installations, repairs and plumbing solutions.

They have always provided and maintained knowledgeable, competent and experienced operational resource with outstanding customer service skills.

PBHS have always been incredibly resilient and responsive in times of works peaks and always done their impost to respond to any challenged MUS and YW have thrown at them.

Throughout our partnership I have found PBHS to be honest, efficient, engaging and very customer focussed and I would not have any issues in recommending them to any other Client.

I engaged the services of PBHS Utilities three years ago to replace a boiler. Out of the many companies I contacted, they were the only team to get back to me as promised. When they assessed the boiler they gave me options to repair or replace, giving me the pros and cons for each. I was not pressurised and was able to make a decision based on facts from experts. I was assured of their professionalism, knowledge and service, all of which they have demonstrated. I now use them on an ongoing basis for all my plumbing and heating requirements and time and time again they always deliver turning around a major problem in less than two hours,  helping me when I needed it most. The quality of their staff I have met are all skilled, polite and professional.  As for the cost.... very fair. I have got and get value for money. Thank you all at PBHS.